Terms and Conditions

Last updated: May 16, 2026
 
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. YOU ACKNOWLEDGE AND AGREE THAT, BY SETTING UP AN ACCOUNT, ACCESSING AND/OR USING THE WEBSITE, SERVICES, CONFIDENTIAL MATERIALS AND/OR PUBLIC CONTENT, YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY, THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, THEN YOU HAVE NO RIGHT TO SET UP AN ACCOUNT, ACCESS AND/OR USE THE WEBSITE, SERVICES, CONFIDENTIAL MATERIALS AND/OR PUBLIC CONTENT.
 
Modification:
We reserve the right to, at our sole discretion, modify these Terms and Conditions at any time without prior notice and/or consent. If we modify these Terms and Conditions, we will post the modification via the Website and/or provide you with notice of the modification. By continuing to access and/or use the Website, Services, Confidential Materials and/or Public Content, you are indicating that you agree to be bound by the modified Terms and Conditions. If the modified Terms and Conditions are not acceptable to you, your only recourse is to cease access and/or use of the Website, Services, Confidential Materials and/or Public Content.
 
1. DEFINITIONS AND INTERPRETATION
 
1.1 In these Terms and Conditions, the following definitions and rules of interpretation apply unless otherwise defined:
 
(a) Account means an account created by Users to use the Website, Services, Confidential Materials and/or Public Content, and Accounts shall be construed accordingly;


(b) Affiliates means, in relation to us, for the time being (i) any of our subsidiary; (ii) any of our subsidiary undertaking; (iii) any of our holding company; (iv) any of our parent undertaking; (v) any of our group undertaking; (vi) any of the agents, consultants, directors, employees, managers, officers, or subcontractors employed and/or engaged by us and/or any of the aforementioned (i) to (v); and (vii) each of the aforementioned respective licensees, successors and assigns (as applicable);
 
(c) Client refers to any user of the Services (whether via the Website, registration of an Account and/or other agreed alternative arrangements), and Clients shall be construed accordingly;
 
(d) Confidential Materials means any protocol, recommendation, methodology, handout, worksheet, tool, resource, test interpretation and any other material or information provided by us and/or our Affiliates to you personally in connection with the Services, whether verbal, written, digital or physical (including but not limited to text, graphic, image, audio, video and software), and whether created by us, our Affiliates or by third parties (and used with permission);
 
(e) Consultations means one-on-one consultations (whether conducted in-person, via audio or video conferencing) to provide wellness education, nutritional guidance, lifestyle recommendations, supplement protocols and/or wellness protocols tailored to your needs; 
 
(f) Covered Parties means collectively, we, our Affiliates, our respective representatives, distributors, suppliers, licensors or others involved in creating, sponsoring, promoting, or otherwise making available the Website, Services, Confidential Materials and/or Public Content and Covered Party shall be construed accordingly;
 
(g) Force Majeure Event means any event beyond the Covered Parties’ control and can include, but is not limited to, natural disasters, weather conditions, fire, nuclear incident, electro-magnetic pulse, terrorist act, riots, war, arson attacks, insurgency, rebellion, armed hostilities of any kind, labour disputes, lockouts, strikes, shortages, government actions or restraints, pilferage, bankruptcy, machinery breakdown, network or system interruptions or breakdown, internet or communications breakdown, quarantine, epidemic or pandemic;
 
(h) Hong Kong means Hong Kong Special Administrative Region of the People's Republic of China;
 
(i) Intellectual Property Rights includes, in relation to the Website, Services, Confidential Materials and/or Public Content, all intellectual property rights, howsoever arising and in whatever media, whether registered or not registered, including but not limited to patents, copyrights, design rights, trademarks, service marks, applications or rights to apply for any of the foregoing, database rights, Know-How, trade or business names, rights in confidential information, goodwill, and other similar rights existing in any part of the world;
 
(j) Know-How means all know-how, experience, data, technical and commercial information, methodologies, processes and modes of operation relating to our business, Website, Services, Confidential Materials and/or Public Content;
 
(k) Maximum Liability Amount means (i) subject to (ii), in respect of an individual claim made by you against us and/or our Affiliates, the total and aggregated amount received by us and our Affiliates from you in connection with the Services (relevant to the claim in question) rendered by us and/or our Affiliates during the twelve (12) months immediately preceding the date of such individual claim; and (ii) notwithstanding (i), in respect of all claims made by you against us and/or our Affiliates from time to time, a total and aggregated amount of five thousand (5,000) Hong Kong dollars (for the avoidance of doubt, we and our Affiliates shall not be liable for any claim made by you if we and our Affiliates have, on a cumulative basis, paid to you the total aggregate amount as mentioned above for all claims made against us and our Affiliates by you from time to time);
 
(l) Privacy Policy means our Privacy Policy available on the Website, as revised, modified or otherwise updated by us from time to time;
 
(m) Product means any supplement, wellness product and/or related item made available for sale by us through Product Sales, and Products shall be construed accordingly;
 
(n) Product Sales means the sale of Products by us to you (whether through our e-commerce platform on the Website, in-person or by request);
 
(o) Public Content means any text, graphic, image, audio, video, software (excluding the Website) and other material made publicly available by us and/or our Affiliates, whether on the Website, in print, or through other channels (including but not limited to flyers, brochures and information sheets), and whether created by us, our Affiliates or by third parties (and used with permission);
 
(p) Services means collectively the (i) Consultations; (ii) Wellness Programs; (iii) Wellness Testing; and (iv) Product Sales;
 
(q) Terms and Conditions means these Terms and Conditions, together with our Privacy Policy, Shipping Policy, Refund Policy and any other policies in effect with respect to the Website, Services, Confidential Materials and/or Public Content (as applicable), as revised, modified or otherwise updated by us from time to time;
 
(r) Third Party Product Providers means any third party manufacturer, supplier and/or distributor of Products;
 
(s) Third Party Service Providers means any third party service provider we use to provide the Website, Services, Confidential Materials and/or Public Content (including but not limited to service providers of Third Party Tools, Third Party Product Providers and Third Party Test Providers), and Third Party Service Provider shall be construed accordingly;
 
(t) Third Party Service Provider Terms means the terms and conditions, privacy policies and any other policies in effect for any applicable Third Party Service Provider, as updated from time to time;
 
(u) Third Party Test Providers means any third party laboratory, testing facility, and/or provider of testing devices, equipment and/or technologies we use to provide Wellness Testing;
 
(v) Third Party Tools means any third party tool and/or online platform we use to provide the Website, Services, Confidential Materials and/or Public Content (including but not limited to appointment scheduling, forms and surveys collection, document storage, payment processing, e-commerce operation and video conferencing);
 
(w) User refers to any user of the Website (regardless of whether or not such user has registered an Account and/or used any of the Services and, for the avoidance of doubt, includes any User who is also a Client), and Users shall be construed accordingly;
 
(x) User Content means any content, in the form of text, graphic, image, audio, video or any other format, provided by you to us and/or our Affiliates (including but not limited to Service reviews, Product reviews, and/or Client testimonials), and User Contents shall be construed accordingly;
 
(y) We refers to Wellness Blueprints Limited, a private limited company incorporated under the laws of Hong Kong, and us and our shall be construed accordingly;
 
(z) Website means the website made available by us to Users to, among other purposes, access the Services, Confidential Materials and/or Public Content;
 
(aa) Wellness Programs means structured programs designed to support specific wellness goals, whether as one-on-one, group or hybrid programs (including but not limited to delivery in-person, via audio or video conferencing, as live sessions, pre-recorded sessions, or a combination);
 
(bb) Wellness Testing means wellness testing services facilitated by us and processed by Third Party Test Providers (including but not limited to kit-based tests, which may require biological samples and tests performed in-person using testing devices); and
 
(cc) You means any User or Client, as applicable, and your shall be construed accordingly.
 
1.2 Words importing the singular shall be treated as importing the plural and vice versa, and words importing the whole shall be treated as including a reference to any part thereof.
 
1.3  The words/phrases subsidiary, subsidiary undertaking, holding company and parent undertaking have the meanings given to them in the Companies Ordinance (Chapter 622 of the Laws of Hong Kong).
 
2. SERVICES
 
Scope of Services
 
2.1 We offer the following Services: (a) Consultations; (b) Wellness Programs; (c) Wellness Testing; and (d) Product Sales. Specific terms for each service are set out below. Additional service-specific details may be provided in a separate enrollment or consent form at the time of booking or onboarding.
 
No provision of medical advice
 
2.2 You understand and agree that we and our Affiliates are not licensed physicians, dietitians nor medical practitioners. ANY AND ALL SERVICES, CONFIDENTIAL MATERIALS AND PUBLIC CONTENT PROVIDED BY US AND/OR OUR AFFILIATES ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL ADVICE OR MEDICAL DIAGNOSIS, TREATMENT OR PRESCRIPTION.
 
2.3 You should always seek advice from a physician, dietitian or other licensed medical professional for professional advice, medical diagnosis, treatment or prescription, and with regard to any concern, question or issue you may have arising from any information or recommendation obtained from your use of the Services, Confidential Materials and/or Public Content. You understand and agree that you should not commence or cease any action (including but not limited to discontinuing or altering any existing or future treatment or medication) based on such information or recommendation without first consulting a medical professional. You agree that you must not disregard, avoid or delay seeking professional advice because of your use of any of the Services, Confidential Materials and/or Public Content. 
 
General terms relating to use of the Services
 
2.4 You (and not any other individual) must be the attendee of any scheduled Consultation or Wellness Program session, or be the individual undergoing Wellness Testing, except where you are signing up as a parent or guardian on behalf of a child under 18 years of age, or as a caregiver on behalf of someone who requires assistance. Any other exceptions require our prior written agreement, which we may grant or withhold at our sole discretion. In such cases, you must indicate this at the time of booking or enrollment (as applicable), or notify us as soon as reasonably possible if the need arises later. We and our Affiliates reserve the right to unilaterally terminate the continued provision of Consultations or Wellness Programs to you, or cancel any Wellness Testing, without refund of any paid fees, if, in our and/or our Affiliates’ reasonable view, your deviation from this clause compromises the safety or effectiveness of the Services.
 
2.5 You agree to (a) provide accurate, complete, and up-to-date information during your use of the Services, including but not limited to information about your health, medical history, diet, and lifestyle; and (b) inform us immediately of any changes to your health, medications, or other relevant information that may affect your participation in the Services. You understand that we and our Affiliates rely on information you provide to make recommendations, design protocols, and deliver the Services (as applicable).
 
2.6 You understand and agree that your use of any of the Services is voluntary and entirely at your own risk. We and our Affiliates make no warranty that the Services will meet your expectations and/or requirements nor do we and our Affiliates guarantee specific outcomes or timeframes.
 
2.7 You understand that some of the Services may not be suitable for individuals who are (a) pregnant; (b) nursing; (c) trying to conceive; or (d) under 18 years of age. You agree to notify us if any of the above circumstances apply to you before participating in the Services. If any of the above circumstances becomes applicable to you during your use of the Services, you agree to notify us immediately.
 
2.8 You understand and agree that your use of the Website, Services, Confidential Materials and/or Public Content may involve use of Third Party Tools. Your use of such Third Party Tools is subject to the applicable Third Party Service Provider Terms and is entirely at your own risk.
 
2.9 You understand and agree that your use (and continuous use) of any and/or all of the Services is subject to your timely and full payment of the applicable fees. Fees will be communicated to you at the time of booking, enrollment, or before a test is provided (as applicable). We accept payment through the methods we make available from time to time, which may include online payment processors, bank transfer, and other methods. Any and all fees paid by you for use of any and/or all of the Services shall be non-refundable except as set out in clause 2.25.
 
Specific terms relating to Consultations and Wellness Programs
 
2.10 During Consultations and/or Wellness Programs, we and/or our Affiliates may provide you with protocols and/or recommendations and/or suggest certain products for your use. You understand and agree that any protocol, recommendation, or product suggestion is provided for your personal use and should be followed as directed. If you deviate from a recommended protocol, misuse any product, or fail to follow our and/or our Affiliates’ guidance, you do so entirely at your own risk. We and our Affiliates reserve the right to unilaterally terminate the continued provision of Consultations and/or Wellness Programs to you, without refund of any paid fees, if, in our and/or our Affiliates’ reasonable view, you deviate from or fail to follow a protocol or recommendation in a way that may compromise your safety and/or the effectiveness of the Services.   
 
2.11 You understand and acknowledge that participation in Consultations and/or Wellness Programs carries inherent health risks. Any recommendation, protocol and/or guidance provided (whether tailored to you or provided generally in group settings) are not guaranteed to be suitable. Your decision to follow any recommendation or participate in any protocol is entirely voluntary and made at your own risk.
 
2.12 You understand and agree that you may experience (and you agree to notify us as soon as possible if you experience) reactions, flare of symptoms and/or other physiological responses during your participation in Consultations and/or Wellness Programs. You further understand and agree that in the event you have concerns regarding any such reactions, it is your responsibility to seek (and not our nor our Affiliates’ responsibility to suggest or otherwise advise) appropriate professional medical advice immediately.
 
2.13 You understand that results (if any) from participating in Consultations and/or Wellness Programs may vary between individuals due to many factors (including but not limited to an individual’s health profile, diet, lifestyle, level of commitment and engagement, and other external factors). We and our Affiliates make no warranty regarding any specific outcome or timeframe.
 
2.14 Advanced booking is required for Consultations and one-on-one Wellness Programs. If you would like to re-schedule an appointment, you must notify us at least twenty-four (24) hours in advance of the scheduled time. Re-scheduling requests within twenty-four (24) hours of the scheduled time will not be accepted and any relevant paid fees for such scheduled appointment will not be refunded in case of no-show. For the avoidance of doubt, appointments made within twenty-four (24) hours of the scheduled time cannot be re-scheduled and are non-refundable.
 
2.15 For group Wellness Programs, program duration and session schedules vary by program and will be made available before enrollment. If you are unable to attend a live session, we are unable to offer refunds and/or make-up sessions.
 
2.16 We ask that you be on time for your scheduled Consultations and Wellness Programs sessions (as applicable). In the event you are late, your scheduled session will nonetheless end at the originally scheduled end time. For Consultations and one-on-one Wellness Programs, if you are late for more than thirty (30) minutes, the relevant session will be deemed cancelled and no refund will be provided. For group Wellness Programs, late arrivals may result in missed content, and we are unable to pause or repeat contents of such sessions, or provide make-up sessions for latecomers.
 
2.17 You agree not to record (whether as audio, video, screen recording, or via transcription tools or any other means) any Consultations or Wellness Programs session without our prior written consent. For group Wellness Programs, you further agree to respect the privacy of other participants and not to share any information disclosed by other participants during the sessions.
 
Specific terms relating to Wellness Testing
 
2.18 Wellness Testing is processed by Third Party Test Providers. Accordingly, you understand and agree that, in addition to clause 2.8, any information you provide pursuant to your use of Wellness Testing may be stored or otherwise processed by such Third Party Test Providers and that your use of Wellness Testing is subject to the applicable Third Party Service Provider Terms.
 
2.19 You understand and acknowledge that Wellness Testing, while being generally low-risk, may in some cases carry inherent health risks (including but not limited to temporary discomfort, reactions, or other physiological responses). Your decision to undergo any test is entirely voluntary and made at your own risk.
 
2.20 We and our Affiliates make no warranty that any testing service or product (including but not limited to test kits, test results and reports) provided by us, our Affiliates and/or Third Party Test Providers, or our and/or our Affiliates’ interpretation thereof pursuant to Wellness Testing will meet your expectations or be free from errors, omissions, defects and/or damages. We and our Affiliates are not responsible for (a) the legality, quality, or accuracy of any testing services or products provided (whether by us, our Affiliates or by Third Party Test Providers) in connection with Wellness Testing; and/or (b) any loss, theft, misuse, or compromise of your information (including but not limited to your personal data, biometric data, and biological samples) by Third Party Service Providers during transfer or processing.
 
2.21 YOU UNDERSTAND AND AGREE THAT WELLNESS TESTING AND THE RELEVANT TEST RESULTS AND INTERPRETATIONS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL DIAGNOSIS. NO TESTS ARE 100% ACCURATE AND THE RELEVANT TEST RESULTS MAY INCLUDE FALSE POSITIVES OR FALSE NEGATIVES. IT IS YOUR RESPONSIBILITY TO CONSULT A PHYSICIAN, DIETITIAN OR OTHER LICENSED MEDICAL PROFESSIONAL REGARDING ANY HEALTH CONCERNS.
 
Specific terms relating to Product Sales
 
2.22 Product Sales is facilitated by Third Party Service Providers. Accordingly, you understand and agree that, in addition to clause 2.8, any information you provide pursuant to your use of Product Sales may be stored or otherwise processed by such Third Party Service Providers and that your use of Product Sales is subject to the applicable Third Party Service Provider Terms.
 
2.23 You understand and agree that all Products provided pursuant to Product Sales are products of Third Party Product Providers. We and our Affiliates make no warranty that the quality of any Product purchased or otherwise obtained by you pursuant to your use of Product Sales will meet your expectations and/or that Products are suitable for certain uses and/or are free from defects, damages, and/or any infringement of intellectual property rights.
 
2.24 You understand and agree that any and all Products purchased pursuant to Product Sales are solely for your personal and non-commercial use. You must not resell, distribute or otherwise make such Products commercially available to any other person.
 
2.25 Any shipping, replacement and/or refund request in relation to Product Sales should be made in accordance with the Shipping Policy and the Refund Policy. We and our Affiliates do not accept returns or provide refunds in relation to Product Sales save and except under circumstances as stated in the Refund Policy.
 
Discontinuation, suspension or termination of the Website and/or Services
 
2.26 We and our Affiliates reserve the right, at our and our Affiliates’ discretion, to the extent legally permissible to temporarily or permanently modify, suspend, or terminate the Website and/or Services (or any portion thereof). We and our Affiliates shall not be liable to you or any third party for any such temporary or permanent termination. For the avoidance of doubt, you will still be bound by your obligations under these Terms and Conditions, including the warranties made by you, and by the disclaimers and limitations of liability during any such discontinuation, suspension or termination of the Website and/or Services.
 
Geographical restrictions
 
2.27 The Website, Services, Confidential Materials and/or Public Content are intended for Users located in Hong Kong.
 
3. ACCOUNT AND SECURITY
 
Account registration
 
3.1 To use any of the Services, you must create an Account unless we agree to alternative arrangements (such as paper-based forms). You understand and agree that all personal information provided for the registration of Accounts must be true, accurate and complete. Registration of multiple Accounts on the Website is not permitted. We will remove any duplicated information at our sole discretion without incurring liability on our part.
 
3.2 You understand and agree that all personal information you provide to us and/or our Affiliates through the Website and/or in connection with your use of the Website, Services, Confidential Materials and/or Public Content is governed by the Privacy Policy, and you consent to our and our Affiliates’ use of such information in accordance with the Privacy Policy.
 
Account security
 
3.3 You are responsible for maintaining the security of your Account. You must not provide any other person with access to your Account without our prior written agreement. You are responsible for all activities that occur under your Account and accept all risks of any authorized or unauthorized access to your Account, to the maximum extent permitted by applicable laws.
 
3.4 We and our Affiliates may, at our and our Affiliates’ discretion and without prior notice, suspend (for any duration) or terminate your access to your Account, the Website, Services, Confidential Materials and/or Public Content, and/or delete or deactivate your Account for the following reasons, without any responsibility or liability on our and our Affiliates’ part for any loss or damage that may result from such suspension, termination, deletion or deactivation:
(a) your breach of these Terms and Conditions;
(b) your dishonest, misuse, abuse and/or illegal use of the Website, Services, Confidential Materials and/or Public Content;
(c) any act or omission by you which is harmful or likely to be harmful to us, our Affiliates and/or any other User, Client and/or third party; or
(d) complaint against you from any other User and/or Client.
 
4. USE OF THE WEBSITE, SERVICES, CONFIDENTIAL MATERIALS AND/OR PUBLIC CONTENT
 
Prohibited use
 
4.1 As conditions of using the Website, Services, Confidential Materials and/or Public Content, you agree not to:
(a) breach these Terms and Conditions;
(b) use the Website, Services, Confidential Materials and/or Public Content for any illegal purpose; 
(c) violate any legal right (including but not limited to any intellectual property right, confidential right or privacy right) of any other person; 
(d) engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, Services, Confidential Materials and/or Public Content, or, as determined by us, may harm us, our Affiliates and/or any other User or Client and/or expose them to liability;
(e) impersonate another person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity, or adopt a false identity if the purpose of doing so is to mislead, deceive and/or defraud another;
(f) access and/or use the Website, Services, Confidential Materials and/or Public Content in order to develop and/or create a similar and/or competitive service to the Services;
(g) link or frame the Website (or any web page or material on the Website) for commercial purposes and/or establish a link in such a way as to suggest any form of association, approval and/or endorsement on our and/or our Affiliates’ part;
(h) do anything else which could, in our and/or our Affiliates’ reasonable view, cause damage to the Website, Services, us, our Affiliates, our and/or our Affiliates’ reputation, or would otherwise have a negative impact; and/or
(i) aid, abet, encourage or induce any of the above.
 
4.2 Failure to use the Website, Services, Confidential Materials and/or Public Content (as applicable) in accordance with these Terms and Conditions may subject you to civil and/or criminal liabilities.
 
5. CONTENTS OF THE WEBSITE
 
User Contents
 
5.1 You understand and agree that we and/or our Affiliates may deem any User Content to be non-confidential, and shall be under no obligation to treat any such User Content as confidential. By providing any User Content to us and/or our Affiliates, you grant us and our Affiliates a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to, on a complimentary basis, use, reproduce, display, distribute, communicate and make available any such User Content as we and/or our Affiliates see fit for any purpose. We and our Affiliates are under no obligation to pay you for any User Content, nor are we and our Affiliates required to allow you to edit, retrieve or otherwise modify any User Content after submission. Unless otherwise agreed, we and our Affiliates shall have no duty to attribute authorship of any User Content to you, and shall not be obligated to enforce any form of attribution by third parties.
 
5.2 You represent and warrant the following with respect to any User Content provided by you:
 (a) such User Content is accurate and not misleading, and must in their entirety comply with these Terms and Conditions and all applicable laws and/or regulations.
(b) such User Content must not contain any material that could give rise to any civil and/or criminal liability under applicable laws and/or regulations;
(c) such User Content does not contain disclosure of any unauthorized personal data and/or confidential information of any other person;
(d) you, not us and/or our Affiliates, shall be solely responsible for such User Content, including its legality, reliability and accuracy;
(e) such User Content must not contain any virus or otherwise infected file; and
(f) you have the right to grant such license to us and our Affiliates.
 
Monitoring and enforcement
 
5.3 We and our Affiliates have the right but not obligation to (a) disclose your identity or other information about you to any third party who claims that any User Content provided by you violates their rights; and (b) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal and/or unauthorized use of the Website, Services, Confidential Materials and/or Public Content.
 
5.4 Without limiting the foregoing, we and our Affiliates have the right to fully cooperate with any law enforcement authority or court order requesting or directing us and/or our Affiliates to disclose the identity or other information of anyone providing any material to us and/or our Affiliates in connection with the User Contents. You waive and hold us and our Affiliates harmless from and against any claim resulting from any action taken by any of the foregoing parties during or as a result of their investigations and from any action taken as a consequence of investigations by either such parties or law enforcement authorities.
 
Links to website of Third Party Service Providers
 
5.5 The Website may contain hyper-links to web pages and banners of Third Party Service Providers and such links are provided for your convenience only. We and our Affiliates have no absolute control over the contents posted by such Third Party Service Providers and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any Third Party Service Providers’ contents linked on the Website, you do so entirely at your own risk and will be subject to the applicable Third Party Service Providers Terms.
 
Linking to the Website and social media features
 
5.6 The Website may offer social media features that enable you to share, link to, or display Public Content or limited portions of the Website on third-party platforms, such as social media sites and messaging apps, or on your own website. You may use these features solely as intended and with respect to the specific Public Content or portion of the Website the feature is attached to, and otherwise in accordance with any other relevant terms and/or conditions we provide. Any sharing, linking, or display must be accompanied by a link back to our Website.
 
5.7 You must not: (a) use any social media feature in a way that misrepresents ownership of any Public Content or suggests any endorsement or affiliation without our prior written consent; (b) cause the Website or any portion of it to be displayed, or appear to be displayed on any other site through framing, deep linking, in-line linking or similar techniques; and/or (c) otherwise take any action with respect to any material on the Website that is inconsistent with any other provision of these Terms and Conditions. You agree to cooperate with us and our Affiliates in stopping any unauthorized use immediately. We reserve the right to withdraw linking permission or disable any social media feature at any time without notice.
 
6. INTELLECTUAL PROPERTY RIGHTS
 
Our and our Affiliates’ Intellectual Property Rights
 
6.1 Unless otherwise stated by us and/or our Affiliates, all Intellectual Property Rights of our Confidential Materials and our Public Content are owned by us and/or our Affiliates. We and/or our Affiliates exclusively retain ownership of all rights, titles and interests in and to (all Intellectual Property Rights of) any and all of our Confidential Materials and our Public Content. Any unauthorized use of our Confidential Materials and/or our Public Content will constitute a material infringement of our and/or our Affiliates’ Intellectual Property Rights. The look and feel of our Confidential Materials and our Public Content are also protected by our and/or our Affiliates’ Intellectual Property Rights with all rights reserved. For the avoidance of doubt, this clause 6.1 is not applicable to any content that is owned and/or created by third parties which have been incorporated into the Confidential Materials and/or Public Content with permission.
 
6.2 If you believe in good faith that any of our Confidential Materials and/or our Public Content infringes your copyright, you may send us a written notice by email to legal@healthunboundhk.com.
 
Prohibited behavior in relation to Intellectual Property Rights
 
6.3 You may use Confidential Materials and/or Public Content for personal use only. You cannot copy, redistribute, retransmit, publish, or commercially exploit any Confidential Materials and/or Public Content without our and/or our Affiliates’ prior written permission. Confidential Materials cannot be shared with any third party, except where we and/or our Affiliates’ have given prior written permission. In the event of any permitted copying, redistribution, retransmission or publication of Confidential Materials and/or Public Content, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership right by downloading or otherwise obtaining any Confidential Materials and/or Public Content.
 
Trade mark
 
6.4 The name and logo marks of “Health Unbound” and “Wellness Blueprints Limited”, and all related names, logos, product and service names, designs and slogans are our trademarks (whether registered or not). You must not use such marks without our express prior written permission.
 
6.5 The use of any name, trade name, trademark, service mark, logo, symbol or other proprietary designation or marking of or belonging to any Third Party Service Provider on the Website, Confidential Materials and/or Public Content and/or during provision of the Services, and the availability of specific Products from Third Party Service Provider through the Website and/or during provision of the Services, should not be construed as an endorsement or sponsorship of the Website and/or Services by any such Third Party Service Provider.
 
7. DISCLAIMER
 
7.1 The Website, Services, Confidential Materials and/or Public Content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, and your use of any and/or all of the aforementioned is at your own risk. Without limiting the foregoing, neither we nor our Affiliates represent or warrant that the aforementioned will be accurate, complete, up to date, reliable, error-free or uninterrupted, that defects will be corrected, or will otherwise meet your needs or expectations. We and our Affiliates hereby disclaim all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability and/or fitness for particular purpose.
 
7.2 We and our Affiliates disclaim all liabilities and responsibilities arising from any reliance placed on the Website, Services, Confidential Materials and/or Public Content by you or anyone who may be informed of the Website and/or any Services, Confidential Materials and/or Public Content to the maximum extent permissible by applicable laws.
 
7.3 You understand that we and our Affiliates cannot and do not guarantee or warrant that any Confidential Materials and/or Public Content available for downloading from the Website or via emails (or otherwise provided by us and/or our Affiliates through other means) will be free of viruses or other destructive codes. We and our Affiliates will not be liable for any loss or damage caused by any virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary materials due to your use of the Website, Services, Confidential Materials and/or Public Content.
 
7.4 We and our Affiliates are not responsible for any failure caused by server errors, misdirected or redirected transmissions, failed internet connections, interruptions in the transmission or receipt of requests (including but not limited to appointment scheduling, purchase orders, or payments), any computer virus or other technical defect, whether human or technical in nature.
 
7.5 We and our Affiliates are not responsible for your compliance or non-compliance, with any and all requirements under any applicable laws or regarding the use of the Website, Services, Confidential Materials and/or Public Content and we and our Affiliates shall not be liable for losses or damages suffered by you for contravention thereunder.
 
7.6 We and our Affiliates accept no responsibility to any User who accesses and/or uses the Website, Services, Confidential Materials and/or Public Content in jurisdictions outside of Hong Kong.
 
8. LIMITATION OF LIABILITY
 
8.1 While nothing in these Terms and Conditions shall limit liability for personal injury or death caused by negligence, fraud or for fraudulent misrepresentation, we and our Affiliates exclude (to the extent permissible by applicable laws), all losses, damages, costs, expenses, liabilities and penalties arising out of or in connection with your use of the Website, Services, Confidential Materials and/or Public Content.
 
8.2 To the extent permitted by law, in no event shall the Covered Parties be liable to any person and/or entity whatsoever for any direct, indirect, incidental, special, exemplary, compensatory, consequential, punitive damages and/or losses whatsoever, including but not limited to (where relevant, caused by): (a) loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, inconvenience, stress, distress, loss of claim, business interruption, data or other intangible losses; (b) your inability to use, unauthorized or delayed use of the Website, Services, Confidential Materials and/or Public Content; (c) unauthorized access to or tampering with your personal information; (d) the provision or failure to provide any of the Services; (e) errors or omissions contained in the Website, Services, Confidential Materials, Public Content and/or otherwise information obtained through access to and/or use of the Website and/or Services; (f) any transaction entered into through the Website and/or pursuant to the Services; (g) any property damage including damage to your computer caused by viruses or other harmful components, during use of the Website (or any site to which it provides hyper-links), Services, Confidential Materials and/or Public Content; (h) damages otherwise arising out of your use, inability to use, unauthorized or delayed use of the Website, Services, Confidential Materials and/or Public Content and/or otherwise information obtained through access to and/or use of the Website and/or Services; (i) any (personal) injury, death, property damage, or other damages attributable to us and/or our Affiliates; or (j) any damages caused by a Force Majeure Event.
 
8.3 The limitations of liability shall apply regardless of the form of action, whether based on contract, tort, negligence, strict liability or otherwise, even if a Covered Party has been advised of the possibility of damages.
 
8.4 No Covered Party shall be responsible for any Third Party Service Provider’s breach of any condition or warranty including, but not limited to, implied conditions or warranties of fitness for a particular purpose or of merchantability, nor shall any Covered Party be responsible for any other wrongdoing of any Third Party Service Provider (including any liability in tort), regarding any product and/or service (including Products and/or the Services) made available through the Website, Services, Confidential Materials and/or Public Content.
 
8.5 Claims submitted with undue delay may be considered void pursuant to applicable statute of limitations. Only bona fide claims will be considered. Notwithstanding the above, any cause of action or claim you may have arisen out of or relating to these Terms and Conditions, the Website, Services, Confidential Materials and/or Public Content must be commenced within one (1) month after completion of the relevant transaction or from the date the event should have been reasonably known by you (whichever is earlier).
 
8.6 Without prejudice to the foregoing and insofar as permitted under applicable laws, you understand and agree that the total and aggregated maximum liability amount (on a cumulative basis (as applicable)) to be paid by us (and our Affiliates together where applicable) to you shall be limited by, and shall in no event exceed, the Maximum Liability Amount. For the avoidance of doubt, claims relating solely to Product Sales shall be governed exclusively by our Refund Policy.
 
9. INDEMNIFICATION
 
9.1 You agree to indemnify and hold us and our Affiliates harmless from and against any claims, liabilities, damages, losses, and expenses that we and/or our Affiliates incur or suffer as a result of any action, inaction or omission by you (including but not limited to legal and other fees payable or suffered by, or imposed on, us and/or our Affiliates) arising out of or in connection with:
 (a) your access to, use or misuse of the Website, Services, Confidential Materials and/or Public Content in violation of these Terms and Conditions and applicable laws;
(b) any unauthorised activity or action under your Account, whether or not you have authorised or are aware of such activities or actions;
(c) any User Content provided by you; and/or
(d) any breach of confidentiality or otherwise contractual obligations.


9.2 Where you use the Website, Services, Confidential Materials and/or Public Content for or on behalf of a third party (for the avoidance of doubt, any such usage is subject to the condition that you must have obtained our prior written agreement), you understand and agree you are responsible for any error or omission in the information provided in connection with such use, and you agree to indemnify and hold us and our Affiliates harmless from and against any and all liabilities, losses, damages, suits and claims relating to such third party's failure to fulfill any of its obligations as described above.  
 
10. MISCELLANEOUS
 
10.1 Nothing in these Terms and Conditions is intended to nor shall create any partnership, joint venture, agency, consultancy or trusteeship between you and us and/or our Affiliates.
 
10.2 These Terms and Conditions shall supersede and replace any and all prior oral or written understandings and/or agreements between you and us (and our Affiliates) regarding the Website, Services, Confidential Materials and/or Public Content.
 
10.3 You may not assign or transfer these Terms and Conditions, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms and Conditions, at our sole discretion, without restriction.
 
10.4 A person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any provision of these Terms and Conditions.
 
10.5 Our and/or our Affiliates’ failure to enforce any right or provision of these Terms and Conditions will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by our and/or our Affiliates’ (as applicable) duly authorised representative. Except as expressly set forth in these Terms and Conditions, the exercise by the aforementioned parties of their respective remedies under these Terms and Conditions will be without prejudice to their other remedies thereunder.
 
10.6 These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable laws and such determination shall not affect the validity and enforceability of any other remaining provisions. The severed provisions shall be replaced by a provision approximating as much as possible the original wording and intent.
 
10.7 Any provision of these Terms and Conditions which by its nature should survive termination or expiration of these Terms and Conditions (including but not limited to termination of Accounts and/or use of the Services) shall survive such termination or expiration, including but not limited to those relating to confidentiality, intellectual property rights, limitation of liability, our and/or our Affiliates’ rights to use User Contents, indemnification and the general provisions under this clause 10.
 
10.8 Any notice or other communication required hereunder from you to us and/or our Affiliates must be in writing and given to us and/or our Affiliates via email.
 
10.9 These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. You irrevocably agree that the courts of Hong Kong shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms and Conditions.